How to

Dispute Personal Credit Score

Errors on your credit profile can affect your financial future. Datanamix makes it easier to take the next step by providing direct access to the credit bureaus that manage and correct personal credit information in South Africa.

View Credit Bureau Contacts

By disputing, you're asking us to investigate the issue with the credit provider and if confirmed, rectifying the incorrect information. This process is in place to ensure that your credit information is accurate, which is important for your financial health.

Contact Experian Directly by:
Call: 0861 10 56 65
Email: [email protected]

Visit website

You can contact Splendi via email at [email protected] for general inquiries or support, and they have offices in Sandton City, Johannesburg, with services related to your credit profile.

For specific credit disputes, you can email them directly or contact XDS (their credit bureau partner)
Call: 0860 937 000
Email: [email protected]

Visit website

TransUnion recommends that you do not apply for credit while a dispute is pending. Investigations are typically concluded within 20 business days of the date we receive your request. TransUnion contacts the credit/service provider that reported the information and ask them to provide credible evidence to support the information in question.

You can log a dispute or query with TransUnion
Call: 0861 886 466.

Visit website