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Datanamix | Solutions

Customer Management

Effective customer management is crucial in complying with the Financial Intelligence Centre Act (FICA) and navigating the constantly changing financial regulatory landscape and anti-money laundering measures. Companies must identify, verify, and continuously monitor their customer base to minimise the risks associated with financial crimes. By implementing these practices, businesses can meet legal obligations, protect their reputation and financial integrity, and improve customer relations through a smooth and secure experience that builds trust and demonstrates a commitment to ethical and compliant business practices.

ID Verification

To ensure accurate customer management, it is crucial for businesses to monitor any changes on a customer's identification, such as a surname alteration due to marriage. Our ID Verification process involves validating a customer's 13-digit ID number via the Department of Home Affairs (DHA), our golden source.

We offer various options for receiving verified identity information, including:

  • Home Affairs: Real-Time ID Verification
  • Home Affairs: Real-Time IDV + ID Photo
  • HANIS: Home Affairs National Identity System (Biometrics: photo and fingerprint)
  • National Population Register (NPR), and
  • Offline Bureau Data.

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PhoneID

Businesses submit a mobile phone number and get data back that helps them answer critical questions about consumers. The Phone ID & Score product offers data intelligence about a consumer’s device, contact information, and more. Phone number data intelligence can help strengthen customer management, reduce fake accounts, inform risk models, improve conversions, and even determine the optimal channel for message delivery.

The report will contain the below information:

  • SIM-Swap Fee
  • Contact
  • SIM + Contact
  • SIM + Contact + Porting Status


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FaceTec

Use your face to unlock anything from a car door to a bank account. Authentic users can get easy access, while bad actors and bots are rebuffed by anti-spoofing, NIST/NVLAP lab-certified, and relentlessly tested by a $600,000 Spoof Bounty. FaceTec is the market leader that invented the 3D FaceMap, the biometric modality that provides more security, flexibility, and convenience than any other. Making customer management easier and more secure.


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Bank Verification

The Realtime Account (holder) Verification Service (AVS-R) is a function that verifies the authenticity of a bank account linked to an individual or a company in South Africa.

This assists your company in identifying a customer's bank account and ensuring that there is no fraud involved.


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Batch Analysis

Our Batch Verification Service enables you to remain compliant with the FIC Act without investing significant time and resources in customer data verification. This service enables accountable institutions to rapidly and effortlessly verify customer data during onboarding and throughout the customer relationship. With our platform, you can ensure secure and safe transactions while abiding by regulations. 

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Credit Reports

Enjoy full access to a comprehensive suite of products and information that will assist your business in mitigating the potential risks involved with onboarding a new customer. Depending on your needs, various credit reports are available at your disposal.
These include:

  • Datanamix Consumer Credit Check
  • Datanamix Express Credit Score
  • Datanamix Affordability Assessment Service
  • Datanamix Express Credit Score
  • XDS Consumer Credit Check
  • TransUnion Consumer Credit Check


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Deeds Search

The Datanamix advanced Deed search verification tool provides you with an easy to use search tool connected to up-to-date land registration information which originates from the Deeds Registration System database.

You have the option to search property owned by a natural person, company in any province of South Africa to obtain verification and registration information of a Deeds Document, (Title Deed), Erf, Bond Account and Company (Juristic Entity) or Consumer (Natural Person).


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Industry Solutions


Gain full access to an extensive variety of products and data, which can assist you in reducing your company's credit risk and making better-informed decisions.

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