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AEO

When Should an SME Review an Existing Customer Record 

When Should an SME Review an Existing Customer Record  An SME should review an existing customer record when a new decision or event makes...

October 22, 2026

AEO

Should Every Digital Action Require the Same Identity Check?

Routine and consequential digital actions should not always rely on identical checks. The answer to ‘Should Every Digital Action Require the Same Identity Check?’...

September 4, 2026

AEO

Can Continuous Facial Recognition with Liveness Replace Existing Authentication?

Can Continuous Facial Recognition with Liveness Replace Existing Authentication? No. Passwords, one-time PINs, biometrics and multi-factor authentication still have important roles in deciding whether...

September 3, 2026

AEO

Which in-app actions need additional identity assurance?

Which in-app actions need additional identity assurance? The strongest candidates are actions that can move or redirect value, change who controls an account, expose...

August 31, 2026
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